Shipping policy

Overview

We aim to deliver a smooth, reliable shipping experience for every customer. This policy outlines how orders are processed, shipped, and delivered.

Order Processing

All orders are processed within 1–3 business days.
Orders placed on weekends or holidays will be processed the next business day.
You will receive an email confirmation once your order has been processed and shipped.

Shipping Rates & Delivery Estimates

Shipping charges are calculated at checkout based on your location and selected shipping method.

Estimated Delivery Times:

Standard Shipping: 3–7 business days
Expedited Shipping: 2–4 business days
Priority Shipping: 1–2 business days

Delivery times are estimates and may vary due to carrier delays, weather, or high‑volume periods.

International Shipping

We currently ship to select international locations.

International shipping rates are calculated at checkout.
Delivery typically takes 7–21 business days, depending on destination and customs processing.
Customers are responsible for any customs fees, duties, or taxes.

Order Tracking

Once your order ships, you will receive a tracking number via email. Tracking updates may take 24–48 hours to appear.

Shipping Delays

While we work hard to meet delivery expectations, delays can occur due to:

Weather conditions
Carrier issues
Customs processing
High‑volume periods

If your order is significantly delayed, contact us and we’ll help resolve the issue.

Lost or Damaged Packages

If your package is lost or arrives damaged:

Contact us within 7 days of delivery.
We will work with the carrier to investigate and provide a replacement or refund when appropriate.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details. We cannot refund or replace orders shipped to incorrect addresses provided at checkout.